FAQ
Questions, answered.
How Synced works, what the AI can see, and how to get started.
The basics
Synced is a shared operating desk for an executive and their assistant. Decisions, meetings, SOPs, and an AI that knows your world live on one surface, so the day gets run, not reconstructed.
Executives and their assistants. It scales to the team around them too: one assistant supporting several executives, and chiefs of staff coordinating across executives.
Those are channels. Synced is built around the executive-assistant relationship and the decision itself. Every ask is a structured card that gets decided in place, with a full record, instead of a thread you reconstruct later.
Decisions and cards
A card is a single ask with its context. You choose who should act on it, you, them, or just an FYI, and the recipient approves it, counters it with an alternative on the same card, or declines. An FYI has nothing to do; the recipient marks it as read and it clears. Questions are asked through inline replies, so the conversation stays on the card.
Cards live in four lanes: Inbox, To Do, Sent, and Resolved. When you approve a card that has an owner, the task lands in that person's To Do. FYI cards simply clear when marked read. You can flag a card as high priority.
When an assistant proposes a meeting between two executives, Synced creates one linked card in each pair. Both executives decide in their own queue, and both must confirm before the time locks.
Athena and AI
Athena is the AI assistant. It answers across your cards, replies, SOPs, meeting notes and transcripts, and calendar, the workspace you already have access to, and it cites its sources.
Yes. Athena keeps a memory you can open, edit, and delete, and AI can be turned off per person or per organization at any time.
Yes. Retrieval is deny-by-default and isolated per person, per pair, and per organization. Athena only ever draws from what you can already see.
Meetings
Yes. HD video runs inside Synced with a lobby, host controls, screen share, and in-call chat, so the meeting and the work live in the same place.
Transcription is off until someone turns it on, and every participant is asked to consent first. Once consent is given, the call shows that it is recording.
AI notes are generated privately by default. Sharing notes with participants, your pair, or your team is planned for a future update.
SOPs and calendar
An SOP is a documented procedure you author once and link to the cards it governs, with a last-edited-by record and backlink tracking. Automatic triggers and drift detection are on the roadmap, not shipped yet.
Cards and proposed meeting times are shown in each person's working timezone. Cross-executive availability and travel mode are not part of the calendar yet.
Synced reads your connected Google or Outlook calendar to show context, and it can add the meetings you schedule in Synced. It never changes your existing events.
An executive can share their calendar with their assigned assistant. It is off by default, you turn it on per calendar, and it is one way: your assistant sees your schedule, never the other way around.
Plans and getting started
Synced is invite-led during closed beta. Request access and we will get you and your partner set up. Either of you can invite the other, and once they accept, your shared desk is live.
With a magic link, Google, Apple, or Microsoft. No passwords. Enterprise single sign-on (SAML) is available for provisioned workspaces.
Yes. The Synced iOS app is in private beta. It runs your inbox, cards and decisions, Athena, calendar, meetings, notes, and SOPs, and you can compose cards by voice. Request access from any Request access button.
No. The full app is free for every pair during closed beta, no credit card needed.
Two plans: Essentials without AI, and Core with Athena and the intelligence layer. See the pricing page for the latest.